TUFLOW Message 3002 - Revision history

Par at 00:45, 22 April 2026

2026-04-22T00:45:37Z

← Older revision		Revision as of 10:45, 22 April 2026
Line 6:		Line 6:
	* The GPU driver failed to initialise.		* The GPU driver failed to initialise.
	* A compute context could not be created on the selected device.		* A compute context could not be created on the selected device.
	* The ptx code could not be compiled for the selected device.		* The ptx code could not be compiled for the selected device. (TUFLOW 2025 and earlier)

	\|suggestions=		\|suggestions=
	* Check that the ptx files (~~there~~ ~~should~~ be ~~four~~ of ~~them~~) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.		* Check that the .ptx files (TUFLOW 2025 and earlier) or .fatbin files (TUFLOW 2026 onwards) are in the same directory as the TUFLOW executable (there should be four of them). If needed, download the release again from the website.
	* Upgrade to the latest NVidia drivers for your system from the NVIDIA website.		* Upgrade to the latest NVidia drivers for your system from the NVIDIA website.

Pavlina Monhartova at 01:01, 18 June 2025

2025-06-18T01:01:55Z

← Older revision		Revision as of 11:01, 18 June 2025
Line 10:		Line 10:
	\|suggestions=		\|suggestions=
	* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.		* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.
	* ~~[[GPU_Setup#Updating_NVIDIA_Drivers\|~~ Upgrade to the latest NVidia drivers]] for your system.		* Upgrade to the latest NVidia drivers for your system from the NVIDIA website.

	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]

Pavlina Monhartova at 00:52, 3 February 2025

2025-02-03T00:52:38Z

← Older revision		Revision as of 10:52, 3 February 2025
Line 9:		Line 9:

	\|suggestions=		\|suggestions=
	* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.		* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.
	* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.		* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.
	*Download the TUFLOW release again and use it to re-run the simulation.

	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]

Abrar.Alttahir at 23:27, 2 February 2025

2025-02-02T23:27:13Z

← Older revision		Revision as of 09:27, 3 February 2025
Line 11:		Line 11:
	* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.		* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
	* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.		* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.
			*Download the TUFLOW release again and use it to re-run the simulation.

	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]

Emilie Nielsen at 05:52, 18 July 2024

2024-07-18T05:52:41Z

← Older revision		Revision as of 15:52, 18 July 2024
Line 11:		Line 11:
	* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.		* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
	* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.		* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.
	* Contact [mailto:support@tuflow.com support@tuflow.com].

	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]

Abigail.lillo at 04:51, 27 November 2023

2023-11-27T04:51:51Z

← Older revision		Revision as of 14:51, 27 November 2023
Line 10:		Line 10:
	\|suggestions=		\|suggestions=
	* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.		* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
	* Upgrade to the latest NVidia drivers for your system.		* [[GPU_Setup#Updating_NVIDIA_Drivers\| Upgrade to the latest NVidia drivers]] for your system.
	* Contact [mailto:support@tuflow.com support@tuflow.com].		* Contact [mailto:support@tuflow.com support@tuflow.com].

Abigail.lillo at 01:11, 25 August 2023

2023-08-25T01:11:39Z

← Older revision		Revision as of 11:11, 25 August 2023
Line 1:		Line 1:
	{{TUFLOW_Message		{{TUFLOW_Message
	\|tuflow_message=ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed		\|tuflow_message=ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed <br>
			\|alt_msg= ERROR 3002 - HPC has reported an error - see .hpc.tlf<br>
	\|alt_msg=NA<br>
	\|type=[[ERROR]]		\|type=[[ERROR]]
	\|message_desc=The GPU driver appears to be installed, but one of the following has occurred:		\|message_desc=The GPU driver appears to be installed, but one of the following has occurred:

Melissa.Moghanloo at 00:09, 3 March 2023

2023-03-03T00:09:49Z

← Older revision		Revision as of 10:09, 3 March 2023
Line 13:		Line 13:
	* Contact [mailto:support@tuflow.com support@tuflow.com].		* Contact [mailto:support@tuflow.com support@tuflow.com].

	\|prelink=[[TUFLOW_Message_3001\|Message 3001]]
	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]
	\|nextlink=[[TUFLOW_Message_3003\|Message 3003]]
	}}		}}

Emilie Nielsen at 04:53, 2 March 2023

2023-03-02T04:53:07Z

← Older revision		Revision as of 14:53, 2 March 2023
Line 1:		Line 1:
	{{TUFLOW_Message		{{TUFLOW_Message
	\|tuflow_message=ERROR 3002: Non-CUDA_SUCCESS code returned		\|tuflow_message=ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed
		⚫	\|alt_msg=NA<br>
	ERROR 3002: Check that you have the correct NVIDIA driver installed
⚫	\|alt_msg=~~none~~
	\|type=[[ERROR]]		\|type=[[ERROR]]
	\|message_desc=~~CUDA~~ ~~Driver~~ is ~~not up~~ to ~~date~~ or ~~not~~ ~~compatible~~ ~~with~~ ~~current~~ ~~TUFLOW~~ ~~HPC~~ ~~version.~~		\|message_desc=The GPU driver appears to be installed, but one of the following has occurred:
			* The GPU driver failed to initialise.
	\|suggestions=Ensure CUDA Driver is up to date. Follow the instruction in <u>[[GPU Setup\|GPU_Setup]]</u> to update CUDA Driver, or visit <u>http://www.nvidia.com/Download/index.aspx</u> to find the latest driver.<br>
			* A compute context could not be created on the selected device.

			* The ptx code could not be compiled for the selected device.
	see also <u>[[TUFLOW_Message_2785\|TUFLOW_Message_2785]]</u>

			\|suggestions=
			* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
			* Upgrade to the latest NVidia drivers for your system.
			* Contact [mailto:support@tuflow.com support@tuflow.com].

	\|prelink=[[TUFLOW_Message_3001\|Message 3001]]		\|prelink=[[TUFLOW_Message_3001\|Message 3001]]

Melissa.Moghanloo at 06:43, 1 July 2022

2022-07-01T06:43:56Z

← Older revision		Revision as of 16:43, 1 July 2022
Line 5:		Line 5:
	\|type=[[ERROR]]		\|type=[[ERROR]]
	\|message_desc=CUDA Driver is not up to date or not compatible with current TUFLOW HPC version.		\|message_desc=CUDA Driver is not up to date or not compatible with current TUFLOW HPC version.
	\|suggestions=Ensure CUDA Driver is up to date. Follow the instruction in [[GPU Setup\|GPU_Setup]] to update CUDA Driver, or visit http://www.nvidia.com/Download/index.aspx to find the latest driver.<br>		\|suggestions=Ensure CUDA Driver is up to date. Follow the instruction in <u>[[GPU Setup\|GPU_Setup]]</u> to update CUDA Driver, or visit <u>http://www.nvidia.com/Download/index.aspx</u> to find the latest driver.<br>

		⚫	see also <u>[[TUFLOW_Message_2785\|TUFLOW_Message_2785]]</u>

⚫	see also [[TUFLOW_Message_2785\|TUFLOW_Message_2785]]

	\|discussion_page=* [[Talk:TUFLOW Message 3002\|Discuss Message 3002]]
	\|link3=''
	\|link4=''
	\|prelink=[[TUFLOW_Message_3001\|Message 3001]]		\|prelink=[[TUFLOW_Message_3001\|Message 3001]]
	\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]		\|uplink=[[3xxx_TUFLOW_Messages\|3xxx Messages]]