WIBU Licence Update Request - Revision history

Chris Huxley: /* Troubleshooting */

2026-01-09T00:38:50Z

Troubleshooting

← Older revision		Revision as of 10:38, 9 January 2026
Line 30:		Line 30:
	If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.		If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.
	<br>		<br>
	{{Tips Navigation
	\|uplink=[[Wibu_Dongles\| Return to WIBU Licensing Main Page]]
	}}

Chris Huxley: /* Method */

2025-04-08T05:12:17Z

Method

Emilie Nielsen at 06:15, 20 February 2025

2025-02-20T06:15:18Z

← Older revision		Revision as of 16:15, 20 February 2025
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	<li>When prompted to "Choose the producer", select the '''BMT WBM (101139)'''.<br>		<li>When prompted to "Choose the producer", select the '''BMT WBM (101139)'''.<br>
	This may be the only option, however, if multiple choices are available, please uncheck all except for '''BMT WBM (101139)'''.<br>		This may be the only option, however, if multiple choices are available, please uncheck all except for '''BMT WBM (101139)'''.<br>
	If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact support@tuflow.com.</li>		If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact [mailto:support@tuflow.com support@tuflow.com].</li>
	[[File:CodeMeter Update05.jpg\|600px]]		[[File:CodeMeter Update05.jpg\|600px]]
	<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save the file in a location that you will remember!'''<br>		<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save the file in a location that you will remember!'''<br>
Line 28:		Line 28:
	It is important to note, that this processes needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>		It is important to note, that this processes needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>
	<br>		<br>
	If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.		If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.
	<br>		<br>
	{{Tips Navigation		{{Tips Navigation

Chris Huxley: /* Method */

2024-11-25T06:04:00Z

Method

← Older revision		Revision as of 16:04, 25 November 2024
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	=Method=		=Method=
	<ol>		<ol>
			<li> If you do not already have Codemeter installed, install <u>[[Wibu_Dongles#Installing_CodeMeter_RunTime_Kit \| Codemeter Control Centre]]</u>.<br>
	<li>With the dongle inserted into your computer. Open the Code Meter Control Center from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control Center). Once opened the Control Center should look like the below:</li>		<li>With the dongle inserted into your computer. Open the Code Meter Control Center from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control Center). Once opened the Control Center should look like the below:</li>
	<li> Click on the '''Licence Update''' button.</li>		<li> Click on the '''Licence Update''' button.</li>

Chris Huxley: /* Troubleshooting */

2024-03-17T23:14:33Z

Troubleshooting

← Older revision		Revision as of 09:14, 18 March 2024
Line 28:		Line 28:
	<br>		<br>
	If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.		If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.
			<br>
			{{Tips Navigation
			\|uplink=[[Wibu_Dongles\| Return to WIBU Licensing Main Page]]
			}}

Emilie Nielsen at 23:41, 3 December 2023

2023-12-03T23:41:48Z

← Older revision		Revision as of 09:41, 4 December 2023
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	<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>		<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>
	[[File:CodeMeter Update07.jpg\|600px]]		[[File:CodeMeter Update07.jpg\|600px]]
	<li>The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.</li>		<li>The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li>
	</ol>		</ol>

Chris Huxley at 01:42, 5 July 2021

2021-07-05T01:42:47Z

← Older revision		Revision as of 11:42, 5 July 2021
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	If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact support@tuflow.com.</li>		If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact support@tuflow.com.</li>
	[[File:CodeMeter Update05.jpg\|600px]]		[[File:CodeMeter Update05.jpg\|600px]]
	<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save in a location that you will remember!'''<br>		<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save the file in a location that you will remember!'''<br>
	Once you have set an output filename, select '''Commit''' to create the licence request.</li>		Once you have set an output filename, select '''Commit''' to create the licence request.</li>
	[[File:CodeMeter Update06.jpg\|600px]]		[[File:CodeMeter Update06.jpg\|600px]]

Par: /* Method */

2014-07-02T05:18:17Z

Method

← Older revision		Revision as of 15:18, 2 July 2014
Line 3:		Line 3:
	=Method=		=Method=
	<ol>		<ol>
	<li>With the dongle inserted into your computer. Open the Code Meter Control ~~Centre~~ from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control ~~Centre~~). Once opened the Control ~~Centre~~ should look like the below:</li>		<li>With the dongle inserted into your computer. Open the Code Meter Control Center from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control Center). Once opened the Control Center should look like the below:</li>
	<li> Click on the '''Licence Update''' button.</li>		<li> Click on the '''Licence Update''' button.</li>
	[[File:CodeMeter Update01.jpg\|600px]]		[[File:CodeMeter Update01.jpg\|600px]]

Par: /* Method */

2014-07-02T05:17:51Z

Method

← Older revision		Revision as of 15:17, 2 July 2014
Line 3:		Line 3:
	=Method=		=Method=
	<ol>		<ol>
	<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li>		<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg\|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control Centre). Once opened the Control Centre should look like the below:</li>
	<li> Click on the '''Licence Update''' button.</li>		<li> Click on the '''Licence Update''' button.</li>
	[[File:CodeMeter Update01.jpg\|600px]]		[[File:CodeMeter Update01.jpg\|600px]]
Line 23:		Line 23:
	<li>The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.</li>		<li>The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.</li>
	</ol>		</ol>

	=Troubleshooting=		=Troubleshooting=
	It is important to note, that this processes needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>		It is important to note, that this processes needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>

Par: Created page with "=Introduction= This page contains instructions for creating a licence update request for an existing TUFLOW Wibu (CodeMeter) licence. =Method=

With the dongle insert..."

2014-07-02T01:09:01Z

Created page with "=Introduction= This page contains instructions for creating a licence update request for an existing TUFLOW Wibu (CodeMeter) licence. =Method= <ol> <li>With the dongle insert..."

New page

=Introduction=
This page contains instructions for creating a licence update request for an existing TUFLOW Wibu (CodeMeter) licence.
=Method=
<ol>
<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li>
<li> Click on the '''Licence Update''' button.</li>
[[File:CodeMeter Update01.jpg|600px]]
<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>
[[File:CodeMeter Update02.jpg|600px]]
<li>When prompted to chose the desired action, select '''Create Licence Request''' and hit next.</li>
[[File:CodeMeter Update03.jpg|600px]]
<li>Unless you have been instructed by TUFLOW staff, choose '''Extend Existing Licence''' and select next.</li>
[[File:CodeMeter Update04.jpg|600px]]
<li>When prompted to "Choose the producer", select the '''BMT WBM (101139)'''. 
This may be the only option, however, if multiple choices are available, please uncheck all except for '''BMT WBM (101139)'''. 
If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact support@tuflow.com.</li>
[[File:CodeMeter Update05.jpg|600px]]
<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save in a location that you will remember!''' 
Once you have set an output filename, select '''Commit''' to create the licence request.</li>
[[File:CodeMeter Update06.jpg|600px]]
<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>
[[File:CodeMeter Update07.jpg|600px]]
<li>The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.</li>
</ol>
=Troubleshooting=
It is important to note, that this processes needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail. 
 
If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.

← Older revision		Revision as of 15:12, 8 April 2025
Line 9:		Line 9:
	<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>		<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>
	[[File:CodeMeter Update02.jpg\|600px]]		[[File:CodeMeter Update02.jpg\|600px]]
	<li>When prompted to ~~chose~~ the desired action, select '''Create Licence Request''' and hit next.</li>		<li>When prompted to choose the desired action, select '''Create Licence Request''' and hit next.</li>
	[[File:CodeMeter Update03.jpg\|600px]]		[[File:CodeMeter Update03.jpg\|600px]]
	<li>Unless you have been instructed by TUFLOW staff, choose '''Extend Existing Licence''' and select next.</li>		<li>Unless you have been instructed by TUFLOW staff, choose '''Extend Existing Licence''' and select next.</li>
Line 22:		Line 22:
	<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>		<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>
	[[File:CodeMeter Update07.jpg\|600px]]		[[File:CodeMeter Update07.jpg\|600px]]
	<li>The licence update ~~rquest~~ can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li>		<li>The licence update request can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li>
	</ol>		</ol>

	=Troubleshooting=		=Troubleshooting=
	It is important to note, that this ~~processes~~ needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>		It is important to note that this process needs to be followed for each update request. If you send through an old file that has already been processed, the licence update will fail.<br>
	<br>		<br>
	If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.		If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.

WIBU Licence Update Request - Revision history

Chris Huxley: /* Troubleshooting */

Chris Huxley: /* Method */

Emilie Nielsen at 06:15, 20 February 2025

Chris Huxley: /* Method */

Chris Huxley: /* Troubleshooting */

Emilie Nielsen at 23:41, 3 December 2023

Chris Huxley at 01:42, 5 July 2021

Par: /* Method */

Par: /* Method */

Par: Created page with "=Introduction= This page contains instructions for creating a licence update request for an existing TUFLOW Wibu (CodeMeter) licence. =Method= With the dongle insert..."

Par: Created page with "=Introduction= This page contains instructions for creating a licence update request for an existing TUFLOW Wibu (CodeMeter) licence. =Method=

With the dongle insert..."