TUFLOW Message 0935: Difference between revisions
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As a background to the licencing, TUFLOW checks for a licence on model initialisation, and then periodically checks at a certain time interval, as well as at the end of the simulation. The CodeMeter licencing system used by TUFLOW will release any licences that are not in use after a period of time. This prevents the licence from being tied up forever by a force closed simulation (either closed through task manager or by clicking the red x at the top of the window). <br>
This message indicates either TUFLOW could not find any licence during a periodic check, or the licence has been already released between two periodic checks.
|suggestions=''Fixes of connectivity issues:''<br>
|suggestions=Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, download available here: http://www.codemeter.de/us/service/downloads.html.<br>▼
*TUFLOW may lose licences during a network failure or a licence server shutdown. Please make sure a modelling machine has a stable network access to the licence server.
*Some USB ports can lose power during a sleep mode and this can disconnect the licence dongle. Try plugging the licence dongle into a different USB port (preferably one of the USB ports on the back of the computer) as these should be much less likely to lose power / connectivity.
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Prior to built 2018-03-AA the licence could get lost when the map output was very infrequent. The infrequent output could cause TUFLOW to drop the licence and attempt to re-take the licence after a long period. As a workaround, the map output frequency can be changed to more frequent or a small output zone can be set with more frequent output to invoke more frequent licence checks.<br>
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