WIBU Dongle Not Detected: Difference between revisions

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* Try the USB dongle on another machine to determine if the dongle itself is faulty.
=New CodeMeter Dongle not Found In Computer Management=
A new CodeMeter dongle with a serial number 3-xxxxxx is registered with the system as a Human Interface Devices (HID), rather than a hard drive. Therefore, it won't be displayed in the windows'''My explorerComputer''', nor the '''Disk Management'''. YouInstead, you can find out if your CodeMeter dongle has been detected by checking “Devices'''Devices and Printers”. In case a new CodeMeter dongle is not detected, please update the CodeMeter Runtime to version 5.00 or laterPrinters'''. <br>
[[File:CM_ComputerManagement_002.PNG]]<br>
(please refer to this CodeMeter FAQ for more information). Can you please plug in/out your CodeMeter dongle and check if the number of “USB input Devices” changes in the Device Manager.
Please update the CodeMeter Runtime to the latest version, in case a new CodeMeter dongle is not detected. For more information, please see: <u>[https://www.wibu.com/s/detail/why-is-my-new-cmdongle-not-found-and-recognized-by-codemeter.html CodeMeter FAQ]</u>