WIBU Licence Update Softlock Import: Difference between revisions
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<li>Navigate to the .WibuCmRaU file send to you by TUFLOW staff and select this. Click commit to process the update.</li>
[[File:CodeMeter Update11.jpg|600px]]
<li>After a few seconds, you should get a message to say that the licence update has been successful.
* If this update is associated with deleting a licence and sales@tuflow.com have requested a receipt from you, please click the create receipt "here" link before pressing "Finish".
* Otherwise, if this is a standard update and sales@tuflow.com have not requested a receipt, press "Finish".
* If you receive a pop-up message that states the licence update was not sucessful, please see the troubleshooting section below.
[[File:Codemeter_Licence_Update_Complete_MSG.png|800px]]
</ol>
=Troubleshooting=
The following errors are based on emails we've received, if you receive a different message or are unable to import an update please see email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.<br>
<br>
'''Error 229 - Update could not be imported. Contents of CmStick is newer than update'''<br>
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* The licence update has already been imported
* An incorrect (old) update file was applied by mistake
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