WIBU Licence Update Request Uncoded: Difference between revisions
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=Method=
<ol>
<li> If you do not already have Codemeter installed, install <u>[[Wibu_Dongles#Installing_CodeMeter_RunTime_Kit | Codemeter Control Centre]]</u>.<br>
<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li>
<li> Click on the '''Licence Update''' button.</li>
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<li>The licence update request can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li>
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=Troubleshooting=
If the dongle has been previously used for TUFLOW simulations, then you do not need to add a new producer, and instead the following procedure can be used [[WIBU_Licence_Update_Request | WIBU Licence Update Request (normal)]].<br>
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If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.
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