TUFLOW Message 3002: Difference between revisions

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Latest revision as of 11:01, 18 June 2025

TUFLOW Message
ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed

Alternate Message
ERROR 3002 - HPC has reported an error - see .hpc.tlf

Message Type
ERROR

Description
The GPU driver appears to be installed, but one of the following has occurred:

Suggestions

Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.
Upgrade to the latest NVidia drivers for your system from the NVIDIA website.

Up
3xxx Messages

@@ Line 1: / Line 1: @@
 {{TUFLOW_Message
-|tuflow_message=ERROR 3002: Non-CUDA_SUCCESS code returned
+|tuflow_message=ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed <br>
-ERROR 3002: Check that you have the correct NVIDIA driver installed
+|alt_msg= ERROR 3002 - HPC has reported an error - see .hpc.tlf<br>
-|alt_msg=none
 |type=[[ERROR]]
-|message_desc=CUDA Driver is not up to date or not compatible with current TUFLOW HPC version.
+|message_desc=The GPU driver appears to be installed, but one of the following has occurred:
+* The GPU driver failed to initialise.
-|suggestions=Ensure CUDA Driver is up to date. Follow the instruction in <u>[[GPU Setup|GPU_Setup]]</u> to update CUDA Driver, or visit <u>http://www.nvidia.com/Download/index.aspx</u> to find the latest driver.<br>
+* A compute context could not be created on the selected device.
+* The ptx code could not be compiled for the selected device.
+|suggestions=
-see also <u>[[TUFLOW_Message_2785|TUFLOW_Message_2785]]</u>
+* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable. If needed, download the release again from the website.
+* Upgrade to the latest NVidia drivers for your system from the NVIDIA website.
-|prelink=[[TUFLOW_Message_3001|Message 3001]]
 |uplink=[[3xxx_TUFLOW_Messages|3xxx Messages]]
-|nextlink=[[TUFLOW_Message_3003|Message 3003]]
 }}