WIBU Dongle Not Detected: Difference between revisions
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* Temporarily disable antivirus or filewall to see if these are blocking the device;
* Try the USB dongle on another machine to determine if the dongle itself is faulty.
=New CodeMeter Dongle not Found In Computer Management=
A new CodeMeter dongle with a serial number 3-xxxxxx is registered with the system as a Human Interface Devices (HID), rather than a hard drive. Therefore, it won't be displayed in the '''My Computer''', nor the '''Disk Management'''. Instead, you can find out if your CodeMeter dongle has been detected by checking '''Devices and Printers'''. <br>
[[File:CM_ComputerManagement_002.PNG]]<br>
Please update the CodeMeter Runtime to the latest version, in case a new CodeMeter dongle is not detected. For more information, please see: <u>[https://www.wibu.com/s/detail/why-is-my-new-cmdongle-not-found-and-recognized-by-codemeter.html CodeMeter FAQ]</u>
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