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TUFLOW Message 3999: Difference between revisions

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{{TUFLOW_Message
|tuflow_message=ERROR 3999: nDevices- requestedptx lessfile thanversion 1.mismatch
<br>
|alt_msg=ERROR 3999: - unkownnDevices hardwarerequested optionless =than 'a'1.<br>
ERROR 3999: Unknown- units unknown hardware option = 'a'. <br>
ERROR 3999 - Unknown units option 'a'. <br>
etc
ERROR 3999 - HPC has reported an error - see .hpc.tlf
 
|type=[[ERROR]]
|message_desc=This error usually indicates an invalid model option has been passed to HPC solver unnoticed during the model pre-processing. This can also happen when the TUFLOW executable wasn't downloaded completely or some files were accidentally deleted.
|suggestions=Check you have NVIDIA GPU card and updated driver. Check error written in the .hpc.tlf file. For ptx file version mismatch re-download TUFLOW executable from the website. <br>
|suggestions=In some circumstances, the description in the error message may allow you to guess which model setting is causing the problem and you might succeed in getting the model running by using a correct setting. Otherwise, please contact [mailto:support@tuflow.com support@tuflow.com] with accompanying .tlf and .hpc.tlf log files if you receive this error massage.
If running a linked TUFLOW-Flood Modeller model, ensure the relevant kernels are in the Flood Modeller Bin folder, for more information see <u>[[ Running_linked_Flood_Modeller_-_TUFLOW_Models#Flood_Modeller-TUFLOW_HPC.2FQuadtree | here]]</u>.
|discussion_page=* [[Talk:TUFLOW Message 3999|Discuss Message 3999]]
 
|link3=''
 
|link4=''
|prelink=[[TUFLOW_Message_3991|Message 3991]]
|uplink=[[3xxx_TUFLOW_Messages|3xxx Messages]]
|nextlink=[[TUFLOW_Message_9001|Message 9001]]
}}
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