WIBU Licence Update Request: Difference between revisions
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=Method=
<ol>
<li> If you do not already have Codemeter installed, install <u>[[Wibu_Dongles#Installing_CodeMeter_RunTime_Kit | Codemeter Control Centre]]</u>.<br>
<li>With the dongle inserted into your computer. Open the Code Meter Control Center from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu (under All Programs --> Code Meter --> Code Meter Control Center). Once opened the Control Center should look like the below:</li>
<li> Click on the '''Licence Update''' button.</li>
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<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>
[[File:CodeMeter Update02.jpg|600px]]
<li>When prompted to
[[File:CodeMeter Update03.jpg|600px]]
<li>Unless you have been instructed by TUFLOW staff, choose '''Extend Existing Licence''' and select next.</li>
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<li>When prompted to "Choose the producer", select the '''BMT WBM (101139)'''.<br>
This may be the only option, however, if multiple choices are available, please uncheck all except for '''BMT WBM (101139)'''.<br>
If you do not see BMT WBM as a valid licence producer, this could mean that your licence is through a third party (such as Aquaveo) or that your dongle has not yet been coded. If you are unsure please contact [mailto:support@tuflow.com support@tuflow.com].</li>
[[File:CodeMeter Update05.jpg|600px]]
<li>You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please '''save the file in a location that you will remember!'''<br>
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<li>After committing, the following screen will be displayed to confirm the licence request has been created. Select '''Finish''' to close this screen.</li>
[[File:CodeMeter Update07.jpg|600px]]
<li>The licence update
</ol>
=Troubleshooting=
It is important to note
<br>
If you have any other issues with the licence update request, please email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.▼
<br>
▲If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.
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