TUFLOW Message 0935: Difference between revisions

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*TUFLOW may lose licences during a network failure or a licence server shutdown. Please make sure a modelling machine has stable network access to the licence server.
*Some USB ports can lose power during a sleep mode and this can disconnect the licence dongle. Try plugging the licence dongle into a different USB port (preferably one of the USB ports on the back of the computer) as these should be much less likely to lose power / connectivity.
*Update your CodeMeter RunTime Kit, download available here: <u>httphttps://www.codemeterwibu.decom/ussupport/serviceuser/downloadsuser-software.html</u>.<br>
 
''Infrequent licence checks:''<br>
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* Include a dummy 1D channel to invoke the more frequent licence checks.
 
Please contact support@tuflow.com if the issue persists.