TUFLOW Message 3002: Difference between revisions

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Latest revision as of 10:45, 22 April 2026

TUFLOW Message
ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed

Alternate Message
ERROR 3002 - HPC has reported an error - see .hpc.tlf

Message Type
ERROR

Description
The GPU driver appears to be installed, but one of the following has occurred:

The GPU driver failed to initialise.
A compute context could not be created on the selected device.
The ptx code could not be compiled for the selected device. (TUFLOW 2025 and earlier)

Suggestions

Check that the .ptx files (TUFLOW 2025 and earlier) or .fatbin files (TUFLOW 2026 onwards) are in the same directory as the TUFLOW executable (there should be four of them). If needed, download the release again from the website.
Upgrade to the latest NVidia drivers for your system from the NVIDIA website.

Up
3xxx Messages

@@ Line 6: / Line 6: @@
 * The GPU driver failed to initialise.
 * A compute context could not be created on the selected device.
-* The ptx code could not be compiled for the selected device.
+* The ptx code could not be compiled for the selected device. (TUFLOW 2025 and earlier)
 |suggestions=
-* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
+* Check that the .ptx files (TUFLOW 2025 and earlier) or .fatbin files (TUFLOW 2026 onwards) are in the same directory as the TUFLOW executable (there should be four of them). If needed, download the release again from the website.
-* [[GPU_Setup#Updating_NVIDIA_Drivers| Upgrade to the latest NVidia drivers]] for your system.
+* Upgrade to the latest NVidia drivers for your system from the NVIDIA website.
-* Contact [mailto:support@tuflow.com support@tuflow.com].
 |uplink=[[3xxx_TUFLOW_Messages|3xxx Messages]]