Difference between revisions of "WIBU Licence Update Request Uncoded"
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=Method= | =Method= | ||
<ol> | <ol> | ||
| + | <li> If you do not already have Codemeter installed, install <u>[[Wibu_Dongles#Installing_CodeMeter_RunTime_Kit | Codemeter Control Centre]]</u>.<br> | ||
<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li> | <li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li> | ||
<li> Click on the '''Licence Update''' button.</li> | <li> Click on the '''Licence Update''' button.</li> | ||
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<li>The licence update request can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li> | <li>The licence update request can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>. This file will be saved in the location set in step 7.</li> | ||
</ol> | </ol> | ||
| + | |||
=Troubleshooting= | =Troubleshooting= | ||
If the dongle has been previously used for TUFLOW simulations, then you do not need to add a new producer, and instead the following procedure can be used [[WIBU_Licence_Update_Request | WIBU Licence Update Request (normal)]].<br> | If the dongle has been previously used for TUFLOW simulations, then you do not need to add a new producer, and instead the following procedure can be used [[WIBU_Licence_Update_Request | WIBU Licence Update Request (normal)]].<br> | ||
Latest revision as of 16:04, 25 November 2024
Introduction
This page contains instructions for creating a licence update request for an uncoded or non BMT-WBM Wibu licence. Unless instructed by TUFLOW staff, the instructions on the following page should be followed instead WIBU Licence Update Request.
Method
- If you do not already have Codemeter installed, install Codemeter Control Centre.
- With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon
. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below: - Click on the Licence Update button.
- At the welcome to the CmFAS Assistant screen, bit next to proceed.
- When prompted to chose the desired action, select Create Licence Request and hit next.
- As the dongle is a new or uncoded dongle you will need to choose Add Licence of New Producer and select next.
- When prompted to "Enter the Firm Code", enter 101139.
- You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please save in a location that you will remember!
Once you have set an output filename, select Commit to create the licence request. - After committing, the following screen will be displayed to confirm the licence request has been created. Select Finish to close this screen.
- The licence update request can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.
Troubleshooting
If the dongle has been previously used for TUFLOW simulations, then you do not need to add a new producer, and instead the following procedure can be used WIBU Licence Update Request (normal).
If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.
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