WIBU Licence Update Import: Difference between revisions
Content deleted Content added
Chris Huxley (talk | contribs) |
|||
| (4 intermediate revisions by one other user not shown) | |||
Line 12:
=Method=
<ol>
<li> sales@tuflow.com should have emailed you a .WibuCmRaU file for your licence update. Save the file to your computer. Note down the folder location where you have saved it, you will need it to import the file into Code Meter Control Centre. </li>
<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li>
<li> Click on the '''Licence Update''' button.</li>
Line 17 ⟶ 18:
<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>
[[File:CodeMeter Update02.jpg|600px]]
<li>When prompted to
[[File:CodeMeter Update10.jpg|600px]]
<li>Navigate to the .WibuCmRaU file send to you by TUFLOW staff and select this. Click commit to process the update.</li>
[[File:CodeMeter Update11.jpg|600px]]
<li>After a few seconds, you should get a message to say that the licence update has been successful. </li>
* If this update is associated with deleting a licence and sales@tuflow.com have requested a receipt from you, please click the create receipt "here" link before pressing "Finish".
* Otherwise, if this is a standard update and sales@tuflow.com have not requested a receipt, press "Finish".
* If you receive a pop-up message that states the licence update was not sucessful, please see the troubleshooting section below.
[[File:Codemeter_Licence_Update_Complete_MSG.png|
</ol>
=Troubleshooting=
The following errors are based on emails we've received, if you receive a different message or are unable to import an update please see email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.<br>
<br>
'''Error 229 - Update could not be imported. Contents of CmStick is newer than update'''<br>
| |||