WIBU Licence Update Import: Difference between revisions
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=Method=
<ol>
<li> sales@tuflow.com should have emailed you
<li>With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon [[File:CM CM Stick Green.jpg|20px]]. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:</li>
<li> Click on the '''Licence Update''' button.</li>
[[File:CodeMeter Update01.jpg|600px]]
<li>At the welcome to the CmFAS Assistant screen, bit next to proceed.</li>
[[File:CodeMeter Update02.jpg|600px]]
<li>When prompted to choose the desired action, select '''Import Licence Update''' and hit next.</li>
[[File:CodeMeter Update10.jpg|600px]]
<li>Navigate to the .WibuCmRaU file send to you by TUFLOW staff and select this. Click commit to process the update.</li>
[[File:CodeMeter Update11.jpg|600px]]
<li>After a few seconds, you should get a message to say that the licence update has been successful. </li>
* If this update is associated with deleting a licence and sales@tuflow.com have requested a receipt from you, please click the create receipt "here" link before pressing "Finish".
* Otherwise, if this is a standard update and sales@tuflow.com have not requested a receipt, press "Finish".
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=Troubleshooting=
The following errors are based on emails we've received, if you receive a different message or are unable to import an update please see email [mailto:support@tuflow.com support@tuflow.com]. Please include screen images of any relevant error messages.<br>
<br>
'''Error 229 - Update could not be imported. Contents of CmStick is newer than update'''<br>
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