TUFLOW Message 3002: Difference between revisions

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Revision as of 14:53, 2 March 2023

TUFLOW Message
ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed

Alternate Message
NA

Message Type
ERROR

Description
The GPU driver appears to be installed, but one of the following has occurred:

Suggestions

Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
Upgrade to the latest NVidia drivers for your system.
Contact support@tuflow.com.

Up
3xxx Messages

@@ Line 1: / Line 1: @@
 {{TUFLOW_Message
-|tuflow_message=ERROR 3002: Non-CUDA_SUCCESS code returned
+|tuflow_message=ERROR 3002 - Non-CUDA_SUCCESS code returned ERROR 3002: Check that you have the correct NVIDIA driver installed
+|alt_msg=NA<br>
-ERROR 3002: Check that you have the correct NVIDIA driver installed
-|alt_msg=none
 |type=[[ERROR]]
-|message_desc=CUDA Driver is not up to date or not compatible with current TUFLOW HPC version.
+|message_desc=The GPU driver appears to be installed, but one of the following has occurred:
+* The GPU driver failed to initialise.
-|suggestions=Ensure CUDA Driver is up to date. Follow the instruction in <u>[[GPU Setup|GPU_Setup]]</u> to update CUDA Driver, or visit <u>http://www.nvidia.com/Download/index.aspx</u> to find the latest driver.<br>
+* A compute context could not be created on the selected device.
+* The ptx code could not be compiled for the selected device.
-see also <u>[[TUFLOW_Message_2785|TUFLOW_Message_2785]]</u>
+|suggestions=
+* Check that the ptx files (there should be four of them) are in the same directory as the TUFLOW executable.
+* Upgrade to the latest NVidia drivers for your system.
+* Contact [mailto:support@tuflow.com support@tuflow.com].
 |prelink=[[TUFLOW_Message_3001|Message 3001]]