WIBU Dongle Not Detected: Difference between revisions
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Created page with "=Introduction= This page contains instructions for determining why a TUFLOW (WIBU) dongle is not being detected by the CodeMeter Control Centre. =No Drive Letter Assigned= I..." |
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* Temporarily disable antivirus or filewall to see if these are blocking the device;
* Try the USB dongle on another machine to determine if the dongle itself is faulty.
=New CodeMeter Dongle not Found In Computer Management=
A new CodeMeter dongle with a serial number 3-xxxxxx is registered with the system as a Human Interface Devices (HID), rather than a hard drive. Therefore, it won't be displayed in the windows explorer. You can check if your
(please refer to this CodeMeter FAQ for more information). Can you please plug in/out your CodeMeter dongle and check if the number of “USB input Devices” changes in the Device Manager.
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