Difference between revisions of "TUFLOW Message 0935"

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|type=[[CHECK]]
 
|type=[[CHECK]]
 
|message_desc=Access to the licence has been lost.
 
|message_desc=Access to the licence has been lost.
|suggestions=Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation <u>[[http://www.codemeter.de/us/service/downloads.html|here]]</u>.<br>
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|suggestions=Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation <u>[http://www.codemeter.de/us/service/downloads.html|here]</u>.<br>
 
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Prior to built 2018-03-AA the licence can get lost when the map output is very infrequent. The infrequent output could cause TUFLOW to drop the licence and attempt to re-take the licence after a long period. As a workaround, the map output frequency can be changed to more frequent or a small output zone can be set with more frequent output.<br>
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Prior to built 2018-03-AA the licence could get lost when the map output was very infrequent. The infrequent output could cause TUFLOW to drop the licence and attempt to re-take the licence after a long period. As a workaround, the map output frequency can be changed to more frequent or a small output zone can be set with more frequent output to invoke more frequent licence checks.<br>
 
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Occasionally, the licence can get lost for the 2018 TUFLOW releases when the map output is infrequent and the model doesn't have any 1D or hidden 1D structures e.g. a QT boundary.<br>
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Rarely, the licence could get lost for the 2018 TUFLOW releases when the map output was infrequent and the model didn't have any 1D or hidden 1D structures e.g. a QT boundary. As a workaround, the map output frequency can be changed to more frequent, a small output zone can be set with more frequent output or a dummy 1D channel can be created to invoke more frequent licence checks.<br>
 
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Please contact support@tuflow.com if the issue persist.
 
Please contact support@tuflow.com if the issue persist.

Revision as of 13:43, 9 January 2019

TUFLOW Message
CHECK 0935 - Licence lost. Count = ",a,". Pausing for ",a," seconds.

Alternate Message
NA

Message Type
CHECK

Description
Access to the licence has been lost.

Suggestions
Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation [http://www.codemeter.de/us/service/downloads.html


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