WIBU Licence Update Request Uncoded

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Revision as of 14:36, 2 July 2014 by Par (talk | contribs)
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Introduction

This page contains instructions for creating a licence update request for an uncoded or non BMT-WBM Wibu licence. Unless instructed by TUFLOW staff, the instructions on the following page should be followed instead WIBU Licence Update Request.

Method

  1. With the dongle inserted into your computer. Open the Code Meter Control Centre from the taskbar by double clicking on the following icon CM CM Stick Green.jpg. This can also be opened from the Start Menu. Once opened the Control Centre should look like the below:
  2. Click on the Licence Update button.
  3. CodeMeter Update01.jpg
  4. At the welcome to the CmFAS Assistant screen, bit next to proceed.
  5. CodeMeter Update02.jpg
  6. When prompted to chose the desired action, select Create Licence Request and hit next.
  7. CodeMeter Update03.jpg
  8. As the dongle is a new or uncoded dongle you will need to choose Add Licence of New Producer and select next.
  9. CodeMeter Update08.jpg
  10. When prompted to "Enter the Firm Code", enter 101139.
  11. CodeMeter Update09.jpg
  12. You will be asked to set the output file name and location. When the licence update is processed, this will create a file which you will need to email, so please save in a location that you will remember!
    Once you have set an output filename, select Commit to create the licence request.
  13. CodeMeter Update06.jpg
  14. After committing, the following screen will be displayed to confirm the licence request has been created. Select Finish to close this screen.
  15. CodeMeter Update07.jpg
  16. The licence update rquest can now be emailed to TUFLOW. Please email the created .WibuCmRaC file through to sales@tuflow.com. This file will be saved in the location set in step 7.

Troubleshooting

If the dongle has been previously used for TUFLOW simulations, then you do not need to add a new producer, and instead the following procedure can be used WIBU Licence Update Request (normal).

If you have any other issues with the licence update request, please email support@tuflow.com. Please include screen images of any relevant error messages.