Difference between revisions of "TUFLOW Message 0935"
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|type=[[CHECK]] | |type=[[CHECK]] | ||
|message_desc=Access to the licence has been lost. | |message_desc=Access to the licence has been lost. | ||
| − | |suggestions=Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation <u> | + | |suggestions=Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation <u>[http://www.codemeter.de/us/service/downloads.html|here]</u>.<br> |
<br> | <br> | ||
| − | Prior to built 2018-03-AA the licence | + | Prior to built 2018-03-AA the licence could get lost when the map output was very infrequent. The infrequent output could cause TUFLOW to drop the licence and attempt to re-take the licence after a long period. As a workaround, the map output frequency can be changed to more frequent or a small output zone can be set with more frequent output to invoke more frequent licence checks.<br> |
<br> | <br> | ||
| − | + | Rarely, the licence could get lost for the 2018 TUFLOW releases when the map output was infrequent and the model didn't have any 1D or hidden 1D structures e.g. a QT boundary. As a workaround, the map output frequency can be changed to more frequent, a small output zone can be set with more frequent output or a dummy 1D channel can be created to invoke more frequent licence checks.<br> | |
<br> | <br> | ||
Please contact support@tuflow.com if the issue persist. | Please contact support@tuflow.com if the issue persist. | ||
Revision as of 13:43, 9 January 2019
TUFLOW Message
CHECK 0935 - Licence lost. Count = ",a,". Pausing for ",a," seconds.
Alternate Message
NA
Message Type
CHECK
Description
Access to the licence has been lost.
Suggestions
Try plugging the licence dongle into a different USB port and/or on the different machine. Update your CodeMeter RunTime Kit, installation [http://www.codemeter.de/us/service/downloads.html
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