WIBU Dongle Not Working Correctly

From Tuflow
Jump to navigation Jump to search

If the drivers have been installed, the colour of the CodeMeter icon in the taskbar indicates if a dongle is being detected correctly.
CM CM Stick Grey.jpg --- Grey, No CM stick detected.
CM CM Stick Green.jpg --- Green, CM stick detected.

A range of other colors are also available but not frequently used:
CM CM Stick Yellow.jpg --- Yellow, CM stick enabled until unplugged (password protected).
CM CM Stick Red.jpg --- Red, CM stick disabled (password protected).
CM CM Stick Blue.jpg --- Blue, Multiple CM sticks.

If the CodeMeter icon remains grey (not detected) when the dongle is inserted, please follow the steps below:

If the dongle is correctly detected (the icon changes colour to green), but you are unable to run a TUFLOW simulation, please follow the steps below:

If you are having trouble accessing a network dongle from a remote computer, please follow the steps below:



Up
Go-up.png Return to WIBU Licensing Main Page