TUFLOW crashing: Difference between revisions
Content deleted Content added
Line 35:
=TUFLOW crashes randomly at any time during the simulation=
This can happen when TUFLOW is writing outputs to a network drive and/or model uses TUFLOW executable located on a network drive and the computer loses connection to the network. There could be no message box when this happens or a window stating that TUFLOW.exe has stopped working. This applies to Windows 10, 8, 7 operating system. With Windows XP, the simulation would only pause and restart itself when the access to the network drive is back on. The difference in the behaviour is unfortunately based on the operating system and as far as we are aware we are unable to do anything within the TUFLOW code to handle this situation.<br>
Suggestions:
To prevent this from occurring, we recommend to set a local drive as the output drive for all checks, results and logs using <font color="blue"><tt>Output Drive</tt></font> command on the .tcf. If you wish to immediately have the results copied back to the network drive at the simulation end, Robocopy can be added to the end of the .bat file. Example of such batch file is in the attachment.<br>▼
* Use TUFLOW executable saved on a local drive.
Should the cause for the crash not be due to the network failure, contact support@tuflow.com, attaching the .tlf file and snapshot of the console window.<br>▼
▲
▲
<pre>@echo off
| |||