Difference between revisions of "Wibu Dongles"

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=Introduction=
 
=Introduction=
This page contains a brief introduction to the Wibu dongles.
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TUFLOW Products are licenced via Wibu Codemeter locks, available in three forms; WIBU USB-2 Dongles (Hardware lock), WIBU Software Licences (Software lock) and WIBU Cloud locks.<br>
 +
* '''WIBU Hardware Lock''': WIBU hardware locks are physical dongles (USB-2) that contain TUFLOW licences. Licences are coded onto the dongle and can be moved between computers. WIBU hardware locks are recognised by the 2006-06-BD release onwards.
 +
*'''WIBU Software Lock''': WIBU software locks are coded onto the computer's or server's motherboard, it cannot be transferred to a different host. WIBU software locks are recognised by the 2016-03-AF release onwards.
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* '''WIBU Cloud Licence''': WIBU cloud licences are hosting on the WIBU cloud server. An internet connection is required to access a cloud licence. WIBU Cloud licences are recognised by the 2016-03-AF release onwards.<br>
 +
The following pages provide details how to install, update and manage TUFLOW licences using all of the above forms.
 +
<br>
 +
 
 +
=Installation of CodeMeter RunTime Kit=
 +
The first step when using a Wibu licence for TUFLOW modelling is to install CodeMeter User Runtime. It needs to be installed for all computers that will be running TUFLOW or configured as a network licence server.
  
=Installation=
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* <u>[[Installing_Wibu_CodeMeter_Windows|Installing Wibu CodeMeter Windows]]</u>.
==Installing CodeMeter RunTime Kit==
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* <u>[[Installing_Wibu_CodeMeter_Linux|Installing Wibu CodeMeter Linux]]</u>.
The first step in using the Wibu licence is to install the CodeMeter Runtime Kit.  This needs to be installed for any computers that will be running TUFLOW (from either local or network licence) as well as for the network licence server.<br>
 
The latest version can be downloaded from CodeMeter site:<br>
 
[http://www.codemeter.de/us/service/downloads.html http://www.codemeter.de/us/service/downloads.html]
 
 
<br>
 
<br>
The correct file to download is the '''CodeMeter Runtime Kit for Windows'''<br>
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[[File:CodeMeter RuntimeKit Download.jpg|400px]]
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=Updating a Licence=
 +
There are a number of reasons that the Wibu licence may need to be updated, for example:
 +
* To add additional licences
 +
* To update to new support year
 +
* To add rental licences
 +
For each change to the dongle, it will be necessary to provide a licence update request file to the TUFLOW staff. The procedure is the same for local and network licences, the request will need to be generated from the computer which has the licence container (eg. USB-2 hardware lock, software lock).
 +
==Request a Licence Update==
 +
The instructions for creating a licence request differ slightly depending on the  licence container type and operating system.  <br>
 +
'''Hardware Licence (USB)''' <br>
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* <u>[[WIBU_Licence_Update_Request | Wibu licence update request for Windows (normal)]]</u> - Unless specified otherwise by the TUFLOW staff, this option is the correct one for a  USB-2 hardware lock.
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* <u>[[WIBU_Licence_Update_Request_Uncoded | Wibu licence update request for Windows (uncoded or blank dongle)]]</u> - If you have been provided with a blank dongle or are using a non BMT dongle the TUFLOW producer code needs to be added when requesting the licence update.<br>
 +
* <u>[[WIBU_Licence_for_Linux | Wibu licence update request for Linux]]</u>
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'''Software Licence (File)''' <br>
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* <u>[[WIBU_Software_Licence_Update_Request | Wibu software licence update request for Windows]]</u>
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* <u>[[WIBU_Licence_for_Linux | Wibu software licence update request for Linux]]</u>
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After creating the licence update request, please email the created file ('''.WibuCmRaC''') to <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>.<br>
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'''Cloud Licence''' <br>
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* Contact <u>[mailto:sales@tuflow.com sales@tuflow.com]</u>.
 +
 
 +
==Import a Licence Update==
 +
Once a licence update has been created, an update file will be provided to you via email.  This update file will have the extension '''.WibuCmRaU'''. When an update is applied, this modifies the contents of the licence container (eg. USB-2 hardware lock, software lock), it does not need to be applied on each computer that will be used for TUFLOW modelling!<br><br>
 +
'''Hardware Licence (USB)'''  
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* <u>[[WIBU_Licence_Update_Import | Importing a Wibu licence update for Windows]]</u>
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* <u>[[WIBU_Licence_for_Linux | Importing a Wibu licence update request for Linux]]</u>
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'''Software Licence (File)'''  
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* <u>[[WIBU_Licence_Update_Softlock_Import |Importing a Wibu licence update for Windows]]</u><br>
 +
'''Cloud Licence'''
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* <u>[[WIBU_Cloud_Licence_Import | Importing a WIBU Cloud Licence]]</u>
 
<br>
 
<br>
<br>
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Once installed the configuration depends on if the TUFLOW licence is a Local or Network licence.  For a local licence, the dongle can now be inserted into the machine and TUFLOW simulations can be started.
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=Configuring Licence=
 
==Configuring Network Server==
 
==Configuring Network Server==
 
If the TUFLOW licence is a network licence, the computer hosting the dongle will need to be configured as a TUFLOW server.  This is required even if the simulations are to be performed on the server.  Instructions for configuring the network licence are detailed in the following page:<br>
 
If the TUFLOW licence is a network licence, the computer hosting the dongle will need to be configured as a TUFLOW server.  This is required even if the simulations are to be performed on the server.  Instructions for configuring the network licence are detailed in the following page:<br>
[[WIBU_Configure_Network_Server | WIBU Configure Network Server]]
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*<u>[[WIBU_Configure_Network_Server| WIBU Configure Network Server]]</u>
 +
 
 
==Configuring Access to Network Licence==
 
==Configuring Access to Network Licence==
 
To access TUFLOW licences on a remote network server, the CodeMeter runtime kit needs to be installed on the client machine.  Once installed, CodeMeter needs to be configured to use the network licence.
 
To access TUFLOW licences on a remote network server, the CodeMeter runtime kit needs to be installed on the client machine.  Once installed, CodeMeter needs to be configured to use the network licence.
 
Instructions for configuring the network licence are detailed in the following page:<br>
 
Instructions for configuring the network licence are detailed in the following page:<br>
[[WIBU_Configure_Network_Client | WIBU Configure Network Client]]
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*<u>[[WIBU_Configure_Network_Client| WIBU Configure Network Client]]</u>
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<br>
 +
 
 
=Troubleshooting=
 
=Troubleshooting=
==Dongle Not Working Correctly==
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*<u>[[WIBU_Dongle_Not_Working_Correctly | Hardware (USB) Dongle Not Working Correctly]]</u>
If the dongle is not being recognised by TUFLOW (no licence found) please follow the steps below.
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*<u>[[WIBU_Configure_Network_Client#Troubleshooting | Network Connectivity Issue]]</u>
[[WIBU_Dongle_Not_Found | WIBU Dongle Not Found]]
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*<u>[[WIBU_Configure_Network_Server#Troubleshooting | Network Server Issue]]</u>
=Updating=
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*<u>[[WIBU_Unable_to_Remove_Licence_Container | Unable to Remove Licence Container]]</u>
==Request a licence update==
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*<u>[[WIBU_Cloud_Licence_Import#Troubleshooting|Unable to Connect to Cloud Licence]]</u>
==Import a licence update==
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 +
==Diagnostics==
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===cmDust===
 +
When the CodeMeter Runtime Kit is installed a diagnostics utility call '''cmDust''' is also installed.  The following link provides instructions how to create a diagnostics file. This file may be request by <u>[mailto:support@tuflow.com support@tuflow.com]</u> when solutions to licensing issues are being investigated:
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* <u>[[WIBU_create_cmDust | Create CM Dust Diagnostics File]]</u>
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===Enabling Logging===
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Codemeter allows you to write extended log files to your local drive. The following link provides instructions how to enable this feature:
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* <u>[[Codemeter_Enable_Logging |Enable Codemeter Logging]]</u>
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 +
=== Enabling Network Server License Monitoring===
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Codemeter allows you to conduct real-time licence network monitoring.  The following link provides instructions how to enable this feature:
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* <u>[[Network_Server_License_Monitoring | Network License Monitoring]]</u>
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<br>
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{{Tips Navigation
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|uplink=[[Main_Page| Back to Wiki Main Page]]
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}}

Latest revision as of 13:16, 23 January 2025

Introduction

TUFLOW Products are licenced via Wibu Codemeter locks, available in three forms; WIBU USB-2 Dongles (Hardware lock), WIBU Software Licences (Software lock) and WIBU Cloud locks.

  • WIBU Hardware Lock: WIBU hardware locks are physical dongles (USB-2) that contain TUFLOW licences. Licences are coded onto the dongle and can be moved between computers. WIBU hardware locks are recognised by the 2006-06-BD release onwards.
  • WIBU Software Lock: WIBU software locks are coded onto the computer's or server's motherboard, it cannot be transferred to a different host. WIBU software locks are recognised by the 2016-03-AF release onwards.
  • WIBU Cloud Licence: WIBU cloud licences are hosting on the WIBU cloud server. An internet connection is required to access a cloud licence. WIBU Cloud licences are recognised by the 2016-03-AF release onwards.

The following pages provide details how to install, update and manage TUFLOW licences using all of the above forms.

Installation of CodeMeter RunTime Kit

The first step when using a Wibu licence for TUFLOW modelling is to install CodeMeter User Runtime. It needs to be installed for all computers that will be running TUFLOW or configured as a network licence server.


Updating a Licence

There are a number of reasons that the Wibu licence may need to be updated, for example:

  • To add additional licences
  • To update to new support year
  • To add rental licences

For each change to the dongle, it will be necessary to provide a licence update request file to the TUFLOW staff. The procedure is the same for local and network licences, the request will need to be generated from the computer which has the licence container (eg. USB-2 hardware lock, software lock).

Request a Licence Update

The instructions for creating a licence request differ slightly depending on the licence container type and operating system.
Hardware Licence (USB)

Software Licence (File)

After creating the licence update request, please email the created file (.WibuCmRaC) to sales@tuflow.com.
Cloud Licence

Import a Licence Update

Once a licence update has been created, an update file will be provided to you via email. This update file will have the extension .WibuCmRaU. When an update is applied, this modifies the contents of the licence container (eg. USB-2 hardware lock, software lock), it does not need to be applied on each computer that will be used for TUFLOW modelling!

Hardware Licence (USB)

Software Licence (File)

Cloud Licence


Configuring Licence

Configuring Network Server

If the TUFLOW licence is a network licence, the computer hosting the dongle will need to be configured as a TUFLOW server. This is required even if the simulations are to be performed on the server. Instructions for configuring the network licence are detailed in the following page:

Configuring Access to Network Licence

To access TUFLOW licences on a remote network server, the CodeMeter runtime kit needs to be installed on the client machine. Once installed, CodeMeter needs to be configured to use the network licence. Instructions for configuring the network licence are detailed in the following page:


Troubleshooting

Diagnostics

cmDust

When the CodeMeter Runtime Kit is installed a diagnostics utility call cmDust is also installed. The following link provides instructions how to create a diagnostics file. This file may be request by support@tuflow.com when solutions to licensing issues are being investigated:

Enabling Logging

Codemeter allows you to write extended log files to your local drive. The following link provides instructions how to enable this feature:

Enabling Network Server License Monitoring

Codemeter allows you to conduct real-time licence network monitoring. The following link provides instructions how to enable this feature:


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