Wibu Dongles: Difference between revisions

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*[[WIBU_Configure_Network_Client_2016| WIBU Configure Network Client - Post 2016 Codemeter (recommended)]]
*[[WIBU_Configure_Network_Client | WIBU Configure Network Client - Pre 2016 Codemeter]]
=Troubleshooting=
==Dongle Not Working Correctly==
If the drivers have been installed, the colour of the CodeMeter icon in the taskbar indicates if a dongle is being detected correctly.<br>
[[File:CM CM Stick Grey.jpg|20px]] --- Grey, No CM stick detected.<br>
[[File:CM CM Stick Green.jpg|20px]] --- Green, CM stick detected.<br>
<br>
A range of other colors are also available but not frequently used:<br>
[[File:CM CM Stick Yellow.jpg|20px]] --- Yellow, CM stick enabled until unplugged (password protected).<br>
[[File:CM CM Stick Red.jpg|20px]] --- Red, CM stick disabled (password protected).<br>
[[File:CM CM Stick Blue.jpg|20px]] --- Blue, Multiple CM sticks.<br>
<br>
If the CodeMeter icon reamins grey (not detected) when the dongle is inserted, please follow the steps below:<br>
[[WIBU_Dongle_Not_Detected | WIBU Dongle Not Detected]]
<br><br>
If the dongle is correctly detected (the icon changes colour to green), but you are unable to run a TUFLOW simulation, please follow the steps below:<br>
[[WIBU_Dongle_Not_Running | WIBU Dongle Not Running TUFLOW]]
<br><br>
If you are having trouble accessing a network dongle from a remote computer, please follow the steps below:<br>
[[WIBU_Network_Dongle_Connectivity | WIBU Network Dongle Issues]]
 
=Updating=
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[[WIBU_Licence_Update_Import | Importing a Wibu licence update]]<br>
When an update is applied, this modifies the content of the dongle, it does not need to be applied on each computer that will be used for TUFLOW modelling!
 
=Troubleshooting=
==Dongle Not Working Correctly==
If the drivers have been installed, the colour of the CodeMeter icon in the taskbar indicates if a dongle is being detected correctly.<br>
[[File:CM CM Stick Grey.jpg|20px]] --- Grey, No CM stick detected.<br>
[[File:CM CM Stick Green.jpg|20px]] --- Green, CM stick detected.<br>
<br>
A range of other colors are also available but not frequently used:<br>
[[File:CM CM Stick Yellow.jpg|20px]] --- Yellow, CM stick enabled until unplugged (password protected).<br>
[[File:CM CM Stick Red.jpg|20px]] --- Red, CM stick disabled (password protected).<br>
[[File:CM CM Stick Blue.jpg|20px]] --- Blue, Multiple CM sticks.<br>
<br>
If the CodeMeter icon reamins grey (not detected) when the dongle is inserted, please follow the steps below:<br>
[[WIBU_Dongle_Not_Detected | WIBU Dongle Not Detected]]
<br><br>
If the dongle is correctly detected (the icon changes colour to green), but you are unable to run a TUFLOW simulation, please follow the steps below:<br>
[[WIBU_Dongle_Not_Running | WIBU Dongle Not Running TUFLOW]]
<br><br>
If you are having trouble accessing a network dongle from a remote computer, please follow the steps below:<br>
[[WIBU_Network_Dongle_Connectivity | WIBU Network Dongle Issues]]
 
=Diagnostics=
==cmDust==