Wibu Dongles: Difference between revisions

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=Troubleshooting=
==Dongle Not Working Correctly==
If the drivers have been installed, the colour of the CodeMeter icon in the taskbar indicates if a dongle is being detected correctly.<br>
If the dongle is not being recognised by TUFLOW (no licence found) please follow the steps below.
[[File:CM CM Stick Grey.jpg|20px]] --- Grey, No CM stick detected.<br>
[[WIBU_Dongle_Not_Found | WIBU Dongle Not Found]]
[[File:CM CM Stick Green.jpg|20px]] --- Green, CM stick detected.<br>
<br>
A range of other colors are also available but not frequently used:<br>
[[File:CM CM Stick Yellow.jpg|20px]] --- Yellow, CM stick enabled until unplugged (password protected).<br>
[[File:CM CM Stick Red.jpg|20px]] --- Red, CM stick disabled (password protected).<br>
[[File:CM CM Stick Blue.jpg|20px]] --- Blue, Multiple CM sticks.<br>
<br>
If the CodeMeter icon reamins grey (not detected) when the dongle is inserted, please follow the steps below:<br>
[[WIBU_Dongle_Not_FoundWIBU_Dongle_Not_Detected | WIBU Dongle Not FoundDetected]]
<br><br>
If the dongle is correctly detected (the icon changes colour to green), but you are unable to run a TUFLOW simulation, please follow the steps below:<br>
[[WIBU_Dongle_Not_Running | WIBU Dongle Not Running TUFLOW]]
 
=Updating=
==Request a licence update==